Privacy Policy for Advanced Heating & Air Pros

Effective Date: May 14, 2024

1. Introduction

Welcome to Advanced Heating & Air Pros. We are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our customers, how we use it, and the measures we take to ensure your personal information is handled appropriately.

2. Information Collection

2.1 Personal Information

We collect personal information when you:

• Request services or information from us.
• Register for newsletters or updates.
• Provide feedback or participate in surveys.
• Interact with our website through various forms and devices.

This information may include:

• Name, address, email address, and telephone number.
• Billing and payment information.
• Details about your home or business related to the services we provide.

2.2 Non-Personal Information

We also collect non-personal information through our website, which may include your IP address, browser type, operating system, and other usage information about the use of our website, including a history of the pages you view.

3. Use of Information

We use your information to:

• Provide, maintain, and improve our services.
• Respond to your requests, questions, and concerns.
• Process payments and prevent fraudulent transactions.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

4. Information Sharing

We do not sell, rent, or lease our customer lists to third parties. However, we may share personal information with trusted third parties who are integral to the operation of our website and our services, including payment processors and hosting services, under confidentiality agreements.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

6. Your Privacy Rights

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Advanced Heating & Air Pros
1413 1st Ave, Opelika, AL 36801
828 17th St W, Alexander City, AL 35010